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Privacy Policy

Privacy Policy

Last Updated: April 26, 2018

This Privacy Policy describes the information collected through this website (“Site”) and how that information is used and shared. Cities and Villages Mutual Insurance Company (“CVMIC,” “we,” “us,” or “our”) and its suppliers may collect or receive the types of information described below in connection with your access to and use of the Site (together, “Collected Information”).

By accessing or using the Site, you agree on behalf of yourself and any municipality or organization that you represent (together, “you”) that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Site.

This Privacy Policy is incorporated into and made a part of our Terms of Use. We reserve the right to modify this Privacy Policy at any time. All changes will be effective immediately upon posting to the Site and, by accessing or using the Site after changes are posted, you agree to those changes. Material changes will be conspicuously posted on the Site or otherwise communicated to you.

Information We Collect and How We Collect It

The information that we may collect from or about you broadly falls into the following categories:

  • Information that you voluntarily provide to us, for example, your contact information.
  • Information that we collect through your use of the Site, for example, data collected by the servers used to operate the Site (e.g., IP addresses), data collected by cookies, and data collected by analytics services.

We Collect Personal Information and Other Information that You Submit

Personal Information. You can visit and use the Site without providing us with your personal information, but you will be required to provide personal information in order to register for a CVMIC event and to use certain other features of the Site.We will collect any personal information from or about you that you choose to provide to us, which may include your name, email address, physical address, telephone number, and payment information. For instance, you must provide personal information to CVMIC when you sign up for our newsletter, when you submit payment for CVMIC event registrations, and when you respond to communications from us (e.g., surveys, registration confirmations). We will use collected personal information as described below, including to process your event registrations and to provide you with information and communications that you request or that we believe are relevant or may be of interest to you, in each case subject to applicable laws and the terms of this Privacy Policy. If you provide your mobile or other telephone number to us, you consent to receiving telephone calls from us at that telephone number as described below.

Event Registration; Payment Information. Information required for event registration may vary by event and will be disclosed at the point of registration. Required fields may include, in addition to the personal information listed above, your title and the organization with which you are affiliated. Event registration fees must be paid by credit or debit card. All credit and debit card information is provided directly to our PCI-compliant third-party payment processor. CVMIC does not directly access, handle, or store your credit or debit card information. To pay registration fees through the Site, you will need to submit your name and your credit or debit card number, expiration date, security code, billing address, and phone number. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. We will maintain a record of the payments that you make using the Site.

Mailing List Information. If you sign up or otherwise opt in to receive newsletters or promotions from us, you will need to submit your email address. We will use this information to provide you with promotional and other electronic communications. You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions in the applicable email. We may use third-party email providers to deliver these communications to you.

Other Information We Collect

IP Addresses and Related Data. The servers used to operate and provide the Site may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), your device ID number, your approximate geographic location, your browser type, the pages you access on the Site, the websites you access before and after visiting the Site, the length of time you spend on the Site, date and time stamps, and clickstream data. CVMIC may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve the Site’s content and the products, services, materials, and other content that we describe or make available through the Site. We may combine this information with other Collected Information (including personal information) and information obtained from third parties for the purposes discussed below. The suppliers that we use to provide the Site may collect information about your visits to the Site and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained further below under “Cookies.”

Location Information. In addition to the approximate geographic location information collected as discussed above, we may, with your consent, access more specific location information to enhance the user experience and increase the usefulness of the Site. This includes both geographical location information that you input using the Site (e.g., when you enter your physical address) and, as applicable, geographical location information collected by device-based location services (including GPS data). You may choose to allow us to access your location by granting the Site access to your location when prompted or through your device’s location services settings. The Site also uses the Google Maps API(s). Pursuant to the Google Maps APIs Terms of Service, use of this location feature is also subject to Google’s Privacy Policy. For information on how Google categorizes location information, please visit Types of location data used by Google. Both the Google Terms of Service and Google’s Privacy Policy are incorporated into this Privacy Policy by this reference.

Cookies. The Site automatically uses cookies to track your use of the Site in order facilitate and enhance the user experience on the Site and for other purposes as described below. “Cookies” are small pieces of information that are stored on your device’s hard drive by your browser. The Site may use both cookies that we implement and cookies implemented by our suppliers and other third parties. We use cookies to track how you access and use the Site, to learn when and how users visit the Site, to learn how popular Site pages are and aren’t, to learn which search terms are used to find the Site, and to learn which websites direct you to the Site. We also use cookies to help display certain information on the Site and to improve your enjoyment of the Site, for example, by remembering your contact and other information when you access or use the Site. Most browsers automatically accept cookies. You can disable this function, but disabling cookies may impact your use and enjoyment of the Site. Our Site suppliers may use cookies and other tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how you get to the Site. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies. Due to this automatic collection of data using cookies, we do not honor “do not track” requests.

Google Analytics. The Site uses Google Analytics, an analytics tool provided by Google Inc., to collect and process data about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. Google sets and reads cookies to collect this data and your web browser will automatically send data collected by those cookies to Google. Google uses this data to provide us with reports that we will use to improve the Site’s structure and content. For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps”. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each web browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent CVMIC from using other analytics tools and will not prevent data from being sent to the Site itself or to Google. You may disable cookies as discussed above, but that may impact your use and enjoyment of the Site.

Embedded Content. The Site may incorporate content, including feeds scripts embedded in the Site’s code and visible content (for example, videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube may collect or otherwise have access to usage data on videos embedded on the Site as described in YouTube’s Privacy Policy.

How We Use and Share Collected Information

In addition to the uses described above, CVMIC and its suppliers may use and disclose Collected Information as described below. We do not use, sell, rent, or otherwise disclose Collected Information except as stated in this Privacy Policy and as permitted by applicable law.

Purpose Collected & Communication With You. We will use and share your personal information and other Collected Information for the purpose for which it was collected, for example, to administer CVMIC business activities, to process and communicate with you in connection with your event registrations, and to provide you with information and communications that you request. Your location information will be used to understand where Site users are located. We may use Collected Information to notify you of changes made to the Site (for example, changes to our Terms of Use or this Privacy Policy) and, if you sign up or otherwise opt in to receive newsletters or promotions from us, to send you communications as described above. If you provide us with your telephone number, we may call you at that telephone number in response to your questions or comments. If you contact us for support or assistance in using the Site, we may use Collected Information to determine whether or not your system meets the minimum requirements needed to access and use the Site and otherwise to contact you regarding your request.

Sharing Collected Information with Our Suppliers. We may share Collected Information with our Site management and hosting suppliers, learning management system providers, payment processors, marketing and public relations service providers, email service suppliers, and other suppliers as necessary for us to provide the Site and our products and services to you, to engage in the use and sharing of Collected Information as permitted by this Privacy Policy, and as may be otherwise permitted by applicable law. Our suppliers are authorized to and may use and disclose Collected Information as necessary for them to provide the applicable services to us.

Evaluation and Improvement of Our Services, User Demographics, and Aggregation. We may use and disclose Collected Information: to analyze, develop, and improve the content, materials, products, and services that we make available (including the Site); to inform marketing and communication plans and strategies; and to evaluate Site user needs and customize Site content, promotional emails, and your browsing experience. We may also aggregate personal information and other Collected Information to create aggregate data on Site users that describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand Site users’ needs, to determine Site user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, our services, and the Site. We may also combine Collected Information with other information in our possession for purposes of using information as described in this Privacy Policy.

Security and Protection of Rights. We may use Collected Information and share it with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. CVMIC will use Collected Information and share it with third parties if we believe doing so is necessary to operate the Site or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.

Business Transactions. All Collected Information is exclusively the property of CVMIC but, if CVMIC undergoes a change in control, acquisition, merger, reorganization, or asset sale, all information owned by or in the possession, custody, or control of CVMIC may be transferred, sold, shared, or otherwise disclosed to the successor of the transaction. That successor will be bound by this Privacy Policy as it applies to that information.

Third-Party Websites

The Site may link to, or be linked to, websites not maintained or controlled by CVMIC (for example, links to third-party job openings). CVMIC is not responsible for the privacy policies or practices of any third parties or any third-party websites. This Privacy Policy does not apply to any third-party websites or to any personal or other information that you may provide to third parties, including as part of a job application. You should read the privacy policy for each website that you visit.

Information Security

CVMIC does not guarantee that loss, misuse, or alteration of Collected Information will not occur, but we have security measures in place to help protect against the loss, misuse, and alteration of information under our control. The storage and communication of information can never be completely secure, so we do not guarantee that communications or other information that you submit or that are otherwise provided to us will be completely secure. If you become aware of any breach of Site security or this Privacy Policy, please notify us at info@cvmic.com immediately. If our security system is breached, we will notify you of the breach only if and to the extent required under applicable law.

Access by Children

The Site is not directed at children under 13 years of age. CVMIC does not knowingly collect or use information from children under 13 through the Site.

Access from Outside the United States

If you are visiting the Site from outside the United States, please be aware that Collected Information may be transferred to, stored in, and processed in the United States (where our and our suppliers’ servers and databases are located and operated). The data protection and related laws and regulations of the United States might not be as comprehensive as those in the country from which you access the Site.

How to Access Your Personal Information

To access or update your personal information as it exists in our records, please contact us at info@cvmic.com.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us by email at info@cvmic.com, by telephone at (262) 784-5666, or by mail at Cities and Villages Mutual Insurance Company, 9898 W. Blue Mound Road, Wauwatosa, WI 53226-4319.