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Claims Administration

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Our Mission:

We are committed to providing a high-quality worker’s compensation service based on a balanced culture allowing for a fair, inclusive, and transparent partner relationship with our members.

Our Vision:

We are an innovative leader in the Worker’s Compensation Industry delivering an “Ease of Doing Business” experience while providing our members with accurate and timely information.

  Core Values:

COMMITMENT:
We strive to dedicate the best Worker’s Compensation service to our members resulting in positive decision-making processes and outcomes.

CUSTOMER FOCUSED:
We place our customers “First” allowing for a customer-based culture and ease of doing business between CVMIC and our members.

HONESTY/INTEGRITY:
We pride ourselves on having transparent, strong moral, and ethical principles by which we operate by daily.

OPEN COMMUNICATION:
We encourage open and free communication, allowing for trust and mutual feedback, and a partnership of decisions amongst staff and members.

TEAMWORK:
We respect one another’s opinions and ideas allowing for a clear direction in obtaining goals, open communication, and the team’s decision-making processes.

RESPECT:
We appreciate our team associates, our members and injured workers while creating a balanced and dignified culture.

RESULTS DRIVEN:
We pride ourselves in being able to stand out from competitors in the Worker’s Compensation industry. We provide a solid service that is untouchable based on our commitment to open communication, honesty, and being fair, inclusive, and transparent with our customers and members.

ACCOUNTABILITY:
We value the opinion of our team members and customers and stand behind taking full responsibility and ownership of our actions by using sound judgement and professional knowledge.