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WEATHER RELATED CANCELLATIONS
For weather related cancellations please dial 262-784-5666 ext 4144
Cancellation information for a meeting or training program will be available by 6:00 am the day of the event.
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New Supervisor Orientation
Detailed information regarding this training program is listed below. Click on the Sign Up button to fill out the
registration form for this event. Contact Us if you have any
questions pertaining to our training programs or experience any problems.
| Date: |
8/24/2010 | |
Tuesday | | Location |
CVMIC
Click For Directions | | Address: |
1250 S. Sunnyslope Road
Brookfield,WI | | Room: |
Training Room | | Registration Time: |
8:15 - 8:30 a.m. | | Program Time: |
8:30 a.m. - 4:00 p.m. | | Program Length: |
8 hours | | Class Size: |
30 | | Presenters: |
Rick Bayer, Loss Control Manager
Jean Cole, EPL Specialist | | Presenter's Firm: |
CVMIC | | Registration Deadline: |
8/17/2010
| | Continuing Educ. Information |
| | Accrediting Organization |
CEUs | | CEU/CLE credit unavailable |
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| Program Description: |
You just promoted one of your star employees to a supervisory position. The employee has great technical skills but has limited experience as a supervisor. This new supervisor will learn everything they need to know to be an exceptional supervisor by:
a. Trial and error (normal operating procedure)
b. One on one training by their supervisor (who has an abundance of time available to train a new supervisor)
c. Attending evening courses at the technical college (over the next 2 5 years)
d. Attending CVMICs new New Supervisor Orientation program (and continuing through the Certificate of Supervision series)
The intent of this program is to provide a new supervisor with an extensive resource manual and walk the new supervisor through all of the important areas that they will need to become familiar with, over time, to become an effective supervisor. Listed below is an outline of the program.
Much of the material we will cover in this program is a highly condensed version of our Certificate of Supervision series. The purpose for this program is to lay out a foundation for future learning. For a new supervisor they often get in trouble, not intentionally, but due to the fact that they dont know what they dont know. They would have done the right thing at the time had they known what that was. In this program we will tell them all the areas that a supervisor should become competent in and we will also provide them with resources and alternatives on how to gain competency in each area.
They will not leave this training competent in each area. But they will leave with a strong understanding of what they need to learn in the future and where to go to gain that knowledge.
AGENDA
New Supervisor Orientation
Session 1 Employment Law
Americans with Disabilities Act (ADA)
Family Medical Leave Act (FMLA)
Fair Labor Standards Act (FLSA)
Harassment/Discrimination
Other important EPL Laws
Policies/Rules
Session 2 Supervisor Resources and Tools
Employee Assistance Programs
Drug and Alcohol Testing
Documentation
Open Records and Records Retention
New Employee Orientation
Training Employees
Performance Evaluations
Understanding Discipline and Labor Contracts
Interviewing
Session 3 Basic Risk Management & Workplace Safety, Health, & Security
Contractual Risk Transfer
Liability Claims
Cost of Claims
Workers Compensation
Violence in the Workplace
Accident Causation
Accident Prevention
Accident Investigation
Session 4 Coaching Employees
Coaching Employees for Improved Work Performance
Session 5 Teams and Process Improvement
Creating Satisfied Customers
Teams & Empowerment
Basic Facilitation Skills
Running Effective Meetings
Problem Solving, Process Improvement and Quality Tools
Session 6 Developing and Maintaining a Highly Effective Workforce
A 4-Step Workforce Planning Process
Recruitment & Selection
Employee Retention & Leadership
Employee Training
Employee Development
Developing Performance Standards and Goals
Putting Together a Workforce Development Plan
Session 7 Understanding Employee Differences
Generations
Diversity
Conflict Resolution
Session 8 Modifying Unacceptable Employee Behavior & Improving Employee Performance
Discussion of reasons why good employees can become problem employees.
Review how organizations and supervisors can contribute to the problem and make it even worse by what they do or fail to do.
Discuss how to involve the union in the process of dealing with a problem employee.
Review the tools available to supervisors to assist them in modifying unacceptable employee behavior.
Go through a case study on Modifying Employee Behavior.
Review and discuss the book Walk a While in My Shoes (participants will receive a copy of the book).
Explore options on how to improve employee performance and develop actions plans that can be used after the program has concluded.
NOTE:
We have limited parking at the CVMIC office. Below we have attached a map with our designated parking spaces for your reference.
Please DO NOT park in the medical lot adjacent to our building.
| | Target Audience: |
New supervisors, soon to be supervisors or experienced supervisors who have not had much formal supervisory training. | | Cost: |
CVMIC members may attend free of charge; non-member rate is $100.00 per person (non-member registrations may be limited and are on a space available basis) | | Course Information Download(s): | | Area Hotels |
View PDF | | Additonal Info 1 |
View PDF |
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