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WEATHER RELATED CANCELLATIONS
For weather related cancellations please dial 262-784-5666 ext 4144
Cancellation information for a meeting or training program will be available by 6:00 am the day of the event.
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New Supervisor Orientation
Detailed information regarding this training program is listed below. Click on the Sign Up button to fill out the
registration form for this event. Contact Us if you have any
questions pertaining to our training programs or experience any problems.
| Date: |
10/21/2010 | |
Thursday | | Location |
Sun Prairie Public Library Click For Directions | | Address: |
1350 Linnerud Drive Sun Prairie,WI | | Room: |
Community Room | | Registration Time: |
8:15 - 8:30 a.m. | | Program Time: |
8:30 a.m. - 4:00 p.m. | | Program Length: |
8 hours | | Class Size: |
30 | | Presenters: |
Rick Bayer, Loss Control Manager
Jean Cole, EPL Specialist | | Presenter's Firm: |
CVMIC | | Registration Deadline: |
10/14/2010
| | Continuing Educ. Information |
| | Accrediting Organization |
CEUs | | CEU/CLE credit unavailable |
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| Program Description: |
You just promoted one of your star employees to a supervisory position. The employee has great technical skills but has limited experience as a supervisor. This new supervisor will learn everything they need to know to be an exceptional supervisor by:
a. Trial and error (normal operating procedure)
b. One on one training by their supervisor (who has an abundance of time available to train a new supervisor)
c. Attending evening courses at the technical college (over the next 2 – 5 years)
d. Attending CVMIC’s new “New Supervisor Orientation” program (and continuing through the Certificate of Supervision series)
The intent of this program is to provide a new supervisor with an extensive resource manual and walk the new supervisor through all of the important areas that they will need to become familiar with, over time, to become an effective supervisor. Listed below is an outline of the program.
Much of the material we will cover in this program is a highly condensed version of our Certificate of Supervision series. The purpose for this program is to lay out a foundation for future learning. For a new supervisor they often get in trouble, not intentionally, but due to the fact that they “don’t know what they don’t know”. They would have done the right thing at the time had they known what that was. In this program we will tell them all the areas that a supervisor should become competent in and we will also provide them with resources and alternatives on how to gain competency in each area.
They will not leave this training competent in each area. But they will leave with a strong understanding of what they need to learn in the future and where to go to gain that knowledge.
AGENDA
New Supervisor Orientation
Session 1 – Employment Law
1. What is CVMIC?
2. EPL Claims
3. Title VII of the 1964 Civil Rights Act & WFEA
4. ADA Title I
5. ADA Title II
6. FMLA
7. FLSA
8. Harassment
9. Other Important EPL Laws
10. Policies and Rules
Session 2 – Supervisor Resources and Tools
1. Employee Assistance Program (EAP)
2. Drug and Alcohol Awareness and Testing
3. Violence in the Work Place
4. Understanding Discipline and Labor Contracts
5. New Employee Orientation
6. Training Employees
7. Performance Evaluations
Session 3 – Basic Risk Management & Work Place Safety & Health
1. Contractual Risk Transfer
2. Auto and Liability Claims
3. Worker’s Compensation
4. Return to Work/Modified Duty
5. Safety Awareness
6. Department of Commerce Standards
7. Facility Inspections
8. Accident Investigation
Session 4 – Coaching Employees
1. Coaching Employees for Improved Work Performance
Session 5 – Teams and Process Improvement
1. Teams
2. Facilitation
3. Meetings
4. Creating Satisfied Customers
5. The Problem Solving Process
Session 6 – Selection and Interviewing
1. The Hiring Process
2. Interviewing
Session 7 – Understanding Employee Differences
1. Generations
2. Diversity
3. Conflict Resolution
Session 8 – Modifying Unacceptable Employee Behavior & Improving Employee Performance
1. Modifying Employee Behavior
2. Improving Employee Performance
| | Target Audience: |
New supervisors, soon to be supervisors or experienced supervisors who have not had much formal supervisory training. | | Cost: |
CVMIC members may attend free of charge; non-member rate is $100.00 per person (non-member registrations may be limited and are on a space available basis) | | Course Information Download(s): | | Area Hotels |
View PDF |
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